Last Updated: January 2, 2026
At Eberon, we value your questions and feedback. We aim to provide clear and accessible ways for customers to reach us regarding orders, products, or general inquiries.
Support Email
For any questions, concerns, or feedback, you can reach us at:
support@eberon.store
We strive to respond to all emails promptly during our regular business hours.
Live Chat Support / Chat Bot
Our website may offer live chat or automated chat support to help answer common questions quickly. This feature allows you to get guidance on orders, shipping, or product information in real-time.
Connect with Us on Social Media
You can follow and contact us through our social media channels for updates and support:
Social media channels can be used to share feedback, ask questions, or stay updated on new products.
Customer Feedback
We welcome your feedback and suggestions to help improve our store and service. Please send any feedback via email to: support@eberon.store. Your input helps us provide a better shopping experience for everyone.
Order or Shipping Inquiries
For questions regarding orders, shipping timelines, or delivery status, please contact us directly at support@eberon.store.
Including your order number and details will help us respond efficiently. We are committed to providing clear guidance on your order status and addressing any shipping concerns.