Estimated Delivery Schedule

  • Order Cut-off Time: Orders placed before 4:00 PM processed the same day.
  • Handling Time: Orders are usually prepared and packaged within 1–2 business days.
  • Transit Time: Estimated delivery takes 5–8 business days, depending on your location.
  • Total Delivery Time: Approximately 6–10 business days from the order date.

Prices, Taxes & Currency

All prices on eberon are displayed in the selected website currency.
Any applicable taxes are calculated at checkout based on the shipping destination and local regulations. Customers are responsible for any customs duties or import taxes, if applicable.

Shipping Cost

Eberon offers flat-rate shipping on all orders.
The flat-rate shipping fee is $10, which is clearly displayed at checkout before payment is completed.

Shipping Method & Carriers

Orders are shipped using standard shipping methods through third-party courier partners. The shipping carrier may vary based on destination and logistical requirements.

Product Condition & Responsibility

All items are carefully packed before dispatch to reduce the risk of damage during transit.
Responsibility for the order transfers to the customer once the shipment is marked as delivered to the provided shipping address.

Incorrect Address & Address Verification

Customers are responsible for providing accurate and complete shipping information at checkout.
Orders returned due to incorrect, incomplete, or unverifiable addresses may not be eligible for free reshipment.

Address Modification

Address changes can only be requested before the order enters processing.
Once an order has been processed or shipped, address modifications may not be possible.

Order Cancellation

Orders may be cancelled only before processing or shipment begins.
Once an order has entered processing or dispatch, cancellation requests may not be accepted.

Tracking Updates

Once shipped, tracking details are shared via email.
Customers can also track their order using the Track Your Order page available on our website.

Lost or Damaged Products

If an order is lost or arrives damaged, customers should contact us within a reasonable timeframe after delivery. Each case is reviewed individually based on courier confirmation and delivery status.

Delays or Exceptions

Delivery delays may occur due to factors beyond our control, including customs clearance, courier delays, weather conditions, or peak seasons. Eberon is not responsible for delays caused by third-party logistics providers.

Reach Us

Business Name: Eberon

Business Email: support@eberon.store

Business Hours: 09:00 AM to 4:00 PM (Monday to Friday)

Business Address: 815 E Baltimore Pike
Kennett Square, PA 19348
United States