Last Updated: January 2, 2026
At Eberon, we aim to provide a secure and transparent payment experience for all customers. This Payment Policy explains our accepted payment methods, transaction security, payment confirmations, and procedures related to payment issues and disputes.
Secure Checkout
All payments on eberon are processed through secure and encrypted checkout systems provided by trusted third-party payment processors. These systems are designed to protect customer payment information during transmission. Eberon does not store, process, or have direct access to full card numbers, CVV codes, or sensitive financial data. Checkout security measures are applied consistently across all transactions to maintain customer trust.
Accepted Payment Methods
We accept payments through recognized third-party payment gateways, which may include PayPal and Stripe, subject to availability at checkout. The payment options available to you will be clearly displayed before you complete your purchase. Eberon does not control the approval or decline of payments, as all transactions are authorized by the selected payment provider. Payment method availability may vary based on location and technical limitations.
Currency Information
All transactions on eberon are processed in USD (United States Dollar) unless otherwise specified during checkout. If your bank or payment provider applies currency conversion, exchange rates, or international transaction fees, these charges are handled independently by the provider. Eberon is not responsible for currency conversion differences or additional fees imposed by financial institutions. Customers are encouraged to review their bank’s policies before completing a purchase.
Order Confirmation
Once a payment is successfully completed, an order confirmation email is automatically sent to the email address provided at checkout. This confirmation serves as proof that payment has been received and the order has been placed. If a payment fails or is declined, no order confirmation is issued and the order is not processed. Customers should ensure their contact details are entered correctly to receive confirmation updates.
Troubleshooting Payment Issues
If a payment attempt is unsuccessful, customers should first verify that all payment details have been entered accurately and that sufficient funds are available. Trying an alternative payment method or contacting the payment provider may help resolve the issue. Temporary technical issues or bank restrictions can also affect transactions. For further assistance, customers may contact support@eberon.store for guidance.
Transaction Security
All payment transactions are encrypted and handled by certified payment processors that comply with industry security standards. Eberon does not collect or store sensitive information such as card numbers, security codes, or banking credentials. Payment security is maintained through third-party systems designed to reduce unauthorized access and misuse. Customers are encouraged to use secure networks when completing transactions.
Failed Transactions
A transaction may fail or be declined due to incorrect payment details, bank authorization issues, or technical errors with the payment gateway. In such cases, no funds are captured by eberon. Customers may attempt the payment again using the same or a different payment method. Any pending or reversed amounts are managed by the payment provider according to their policies.
Fraud Prevention
To protect both customers and the store, certain transactions may be reviewed for security and fraud prevention purposes. Orders flagged as potentially suspicious may be delayed, cancelled, or refunded after verification. Eberon reserves the right to take necessary action to prevent unauthorized or fraudulent transactions. These measures are implemented to maintain a safe shopping environment.
Taxes & Fees
Applicable taxes are calculated at checkout based on the shipping destination and local tax regulations. The final amount, including any applicable tax, is shown before payment is completed. Additional fees charged by banks or payment providers, such as international transaction or processing fees, are not controlled by eberon. Customers are responsible for understanding any extra charges applied by their financial institution.
Chargebacks & Disputes
Customers are encouraged to contact support@eberon.store before initiating a chargeback or payment dispute. This allows us the opportunity to review and resolve the issue directly. Unauthorized or unnecessary chargebacks may result in order cancellation or restriction from future purchases. All disputes are handled in accordance with payment provider guidelines.
Recurring Payments
Eberon does not offer subscription services, recurring billing, or automatic payment renewals. All purchases made on eberon.store are one-time transactions only. Customers are charged only for the specific order they place at checkout. No future payments are collected without placing a new order.
Policy Updates
This Payment Policy may be updated or modified at any time to reflect changes in business practices, payment processing requirements, or legal obligations. Any updates will be published on this page with a revised “Last Updated” date. Customers are encouraged to review this policy periodically. Continued use of the website indicates acceptance of the updated terms.
Reach Us
Business Name: Eberon
Business Email: support@eberon.store
Business Hours: 09:00 AM to 4:00 PM (Monday to Friday)
Business Address: 815 E Baltimore Pike
Kennett Square, PA 19348
United States